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We provide fast email support to get your technical questions answered. E-Mail Support
( for Mac product) We offer unlimited complimentary e-mail support to all registered customers using current versions of our products. You can easily send us an e-mail about a problem from within the product. Click the Help button, then Technical Support. An automatic message with diagnostic information will display. You can then click e-mail to open your e-mail client and send the message. If you are having difficulty converting a file, please attach the file to your message. This information will help us resolve your issue quickly.
By Regular Mail
Solid Documents, LLC
15127 NE 24th Street, #165
Redmond, WA 98052
USA | | Solid Documents Ltd.
215 Akersten Street
P. O. Box 5140
Port Nelson, Nelson 7043
New Zealand |
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FAQs
Look through our frequently asked questions to find an answer to your question. Documentation
View detailed help for Solid Documents products. Tips & Tricks
Get ideas on how to use Solid Documents products. License Agreement
View our license agreement. Unlocking Software
How you unlock your new software. What to do if you have lost your unlock code. Upgrade Policy
Can I upgrade to the latest release? (E-Mail Link)
Please give us feedback regarding our Web site. Refund Policy
Please read about our 90-day money-back guarantee. Privacy Policy
Our commitment to privacy.
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