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Software Development:

Solid Capture

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• Can't find unlock code
• Unlock code doesn't work
• Cannot download product
• Change in contact information
• How to order a USB
• How a USB is shipped
• How to reach support
• Information needed by support
• Upgrade policy
• What's included in my product license
• Product return policy
• When tax is required
• Don't have administrative privileges to install software
• Export compliance information
• Windows Vista Support
• Cannot capture text
• Capturing multiple windows or tiered menus
• Capturing pop-up menus or tooltips
• Save options don't work with color capture
• Editing a capture
• 'Paste Special' in Microsoft Office
• Cannot open online help
• Pasting images into Word
• Text capture does not work
• Updating to the latest version
• What is PNG?
• Version 3 not running in Windows 98
• Advantages over Print Screen key

Q. I purchased Solid Capture in the past and can’t find my unlock code. What should I do?

A. Click this link to go to the Lost Codes page. (You can also reach this link through the Teknisk support page under Unlocking Software.) Fill in the form with your name and the e-mail address used when the software was purchased. After you click Submit, the unlock code will be automatically sent to you by e-mail. You can also support@soliddocuments.com or call us with your contact information and we will send you the new code.