Last updated: June 2018
Our Commitment To Privacy
View our Cookies Notice here
Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our home page and at every point where personally identifiable information may be requested.
Solid Documents Limited 215 Akersten Street PO BOX 5140 Port Nelson, Nelson 7010 New Zealand firstname.lastname@example.org
In terms of the data we collect on behalf of our customers, Solid Documents' uses a service (Chartbeat.com) that GDPR refers to as a “Data Processor.” In acting as such, Solid Documents obtains user internet protocol (IP) addresses and certain other online identifiers which constitute “Personal Data” under the GDPR’s broad definition.
The law states that we can store cookies on your device if they are strictly necessary for the operation of this site.
You can visit our website without disclosing who you are and without revealing any personal information about yourself. If you sign up for a newsletter or license software from us then we will ask you to provide basic information to complete this transaction.
This notice applies to all information collected or submitted on all Solid Documents web sites. On some pages you can order products, make requests, and register to receive materials. The types of personal information collected on these pages are:
You can optionally provide:
When you license software from us we ask you to input your name, email address and billing address. This is stored in our system to facilitate processing your order, providing you with unlock license details and software support. We do not store any credit card details, but simply pass this information to our secure e-commerce provider to complete the purchase transaction.
We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.
We use return e-mail addresses to answer the e-mail we receive. Such addresses are not used for any other purpose and are not shared with outside parties.
We ask questions regarding what products you use to create documents. We will only use this information to improve our current products or create new products. We will never share this information with third parties. You are not required to provide us with this information, these questions are completely optional.
Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.
When you subscribe to our e-mail newsletter, we will use the e-mail address to send you information on new product offerings and updates. You may remove your name from this list at any time by clicking the Unsubscribe link in the e-mail newsletter.
We may conduct occasional online surveys via our Web site or via an e-mail newsletter. These surveys are entirely voluntary and you may decline to participate.
Upon request Solid Documents will provide you with information about whether we hold any of your personal information. If you would like to access your personal information to correct, update or delete it, please contact email@example.com. We will respond to your request within a reasonable timeframe.
We will retain your information for as long as your account is active or as needed to provide services to you (software licenses and other services). We will retain and use your information as necessary to comply with our legal obligations, resolve disputes and enforce agreements.
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
We only store your e-mail address (and name if you optionally supplied it) along with our survey questions asked at the time you requested to download our product. If you would like us to remove your e-mail address from our database, please contact us via .
Should you have other questions or concerns about these privacy policies, please contact us by .