Technical Support

Solid Documents Limited
215 Akersten Street, Port Nelson
Nelson, 7043
New Zealand

We provide fast email support to get your technical questions answered.

E-Mail Support

We offer unlimited complimentary e-mail support to all registered customers using current versions of our products.

If you are having difficulty converting a file, please attach the file to your message. This information will help us resolve your issue quickly.

License Agreement
View our license agreement.

Unlocking Software
How you unlock your new software. What to do if you have lost your unlock code.

Upgrade Policy
Can I upgrade to the latest release?

(E-Mail Link)
Please give us feedback regarding our Web site.

Refund Policy
Please read about our 90-day money-back guarantee.

Privacy Policy
Our commitment to privacy.