Solid Documents' philosophy is comprised of four key components:
- Excellent Service: We endeavor to respond in a timely and courteous manner to all customer inquiries and issues. Solid Documents makes a large investment in customer service staff and tools. Positive customer references and continuous customer involvement in product development are the lifeblood of the long-term success of our company.
- Highly Focused Products: Our focus is to provide you excellent tools that enhance your ability to produce high-quality documents. We build software that helps you create, convert, translate or publish electronic or paper documents, quickly and simply.
- Sales and Support Network: We depend on our sales and support network to help us reach as broad a customer audience as possible. This includes but is not limited to Republishers, International and Regional Resellers, and Affiliate Partners.
- Global Emphasis: Our products are translated into 15 languages so they can be used around the world.