This Cookies Notice was last updated on May 30, 2022.
2. What are cookies?
A cookie is a small simple file that is sent along with pages of our website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.
3. What are scripts?
A script is a piece of programme code that is used to make our website function properly and interactively. This code is executed on our server or on your device.
4. What is a web beacon?
A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you is stored using web beacons.
The following describes what the different categories of cookies are and how we use them:
5.1 Essential cookies
Essential cookies are placed to enable core website functionality such as security, network management, and accessibility. You may disable these by changing your browser settings, but this may affect how the website functions.
5.2 Marketing cookies
Marketing cookies are placed to deliver advertising that is more relevant to you and your interests and also, in some cases, to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns.
5.3 Personalization cookies
Personalization cookies are placed to allow our website to remember choices you make (such as your username, language, or the region you are in) and to provide you with more enhanced, personal features.
5.4 Analytics cookies
Analytics cookies are placed to help us understand how our website performs, how our visitors interact with our website, and whether there may be technical issues, to enhance your user experience.
6. Placed Cookies
The following cookies may be placed on your browser when you visit our website. Retention periods for these cookies may differ and apply on a cookie-by-cookie basis (depending on the nature/purpose of each cookie) with some being session-based cookies, some being specific time limited cookies and some being persistent cookies (as applicable). Session-based cookies exist only during a single session and disappear when you close your browser or turn off your device. Persistent cookies remain after you close your browser or turn off your device.
• PHP cookie
• Not used
• Not used
• Chartbeat cookies
8. Your rights with respect to personal data
We will not identify you from the cookies we use. However, we still want to remind you of your rights. You may have the following legal rights under the applicable data protection laws in relation to your personal data.
• Right to be informed: You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for. • Right of access: You have the right to obtain access your personal data that we process. • Right to rectification: You have the right to have your information corrected if it is inaccurate or incomplete • Right to withdraw consent: If you give us your consent to process your data, you have the right to revoke that consent. • Right to object: You may object to certain types of processing of your data. We comply with this unless there are justified grounds for processing.
To exercise any of these rights, please contact us. Please refer to the contact details at the bottom of this Cookies Notice. If you have a complaint about how we handle your data, we would like to hear from you, but you also have the right to submit a complaint to the data protection authority in your country. For more information about your personal data please read our Privacy Notice.
9. Enabling/disabling and deleting cookies
You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.
In addition, you may have the option of disabling Marketing, Personalization and/or Analytics cookies (to the extent they are not necessary for the basic functioning of our website), by clicking on the ‘Cookies/Storage Preferences’ menu that appears when you visit our website and choosing which of these categories of cookies you do not wish to be stored on your browser.
Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent (where required by applicable data protection laws) when you visit our website again.
10. Contact details
For questions and/or comments about our Cookies Notice, please email our Privacy team at or send a letter to: Prviacy Team, 500-838 West Hastings Street, Vancouver BC V6C 0A6 Canada.
If you live in the UK or Europe you can contact our European representative by mail at Osano International Compliance Services Limited, ATTN: IKOL, 25/28 North Wall Quay, Dublin 1, D01 H104, Ireland.
If you are a California resident/consumer, you may contact us by submitting a verifiable consumer request to us by emailing us at . A California consumer may only make a verifiable request to exercise their rights twice within a 12-month period. The verifiable request must: (1) provide sufficient information for us to verify your identity, and (2) be in sufficient detail that we can reasonably understand the request, evaluate it, and respond. Where applicable, you may have an authorized agent submit a request to know, or a request to delete so long as you provide the authorized agent with written permission to submit the relevant request and you verify your own identify directly with us. Such restrictions do not apply where you provide your authorized agent with power of attorney pursuant to California Probate Code sections 4121 to 4130. If we are unable to verify your request then we will be unable to provide you with the information you seek or delete any personal data we retain (where applicable).