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Technical Support - Solid PDF/A Express

We provide fast email support to get your technical questions answered.

E-Mail Support

( for Mac product)

We offer unlimited complimentary e-mail support to all registered customers using current versions of our products.

You can easily send us an e-mail about a problem from within the product. Click the Help button, then Support. An automatic message with diagnostic information will display. You can then click e-mail to open your e-mail client and send the message.

If you are having difficulty converting a file, please attach the file to your message. This information will help us resolve your issue quickly.

By Regular Mail
Solid Documents Ltd.
215 Akersten Street
P. O. Box 5140
Port Nelson, Nelson 7043
New Zealand

License Agreement
View our license agreement.

CD Shipping Options
Find out about our backup CD shipping options.

Unlocking Software
How you unlock your new software. What to do if you have lost your unlock code.

Upgrade Policy
Can I upgrade to the latest release?

(E-Mail Link)
Please give us feedback regarding our Web site.

Refund Policy
Please read about our 90-day money-back guarantee.

Privacy Policy
Our commitment to privacy.

 


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