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Solid Converter Mac

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• Can't find unlock code
• Unlock code doesn't work
• Cannot download product
• Change in contact information
• How to order a USB
• How a USB is shipped
• How to reach support
• Information needed by support
• Upgrade policy
• What's included in my product license
• Product return policy
• When tax is required
• Don't have administrative privileges to install software
• Export compliance information

Q. Do I have to pay tax on your product?

A. If you live in New Zealand, you must pay GST since we are a New Zealand company. If you are ordering from a European Union country, we are required to collect VAT on all EU purchases unless you are a business and provide us with your company name and VAT tax ID at time of purchase.

Our VAT ID is EU276014448. Solid Documents Limited GST ID number is 106-075-980.