Desktop Products:

Process Automation:

Software Development:

Solid Capture

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• Can't find unlock code
• Unlock code doesn't work
• Cannot download product
• Change in contact information
• How to order a USB
• How a USB is shipped
• How to reach support
• Information needed by support
• Upgrade policy
• What's included in my product license
• Product return policy
• When tax is required
• Don't have administrative privileges to install software
• Export compliance information
• Windows Vista Support
• Cannot capture text
• Capturing multiple windows or tiered menus
• Capturing pop-up menus or tooltips
• Save options don't work with color capture
• Editing a capture
• 'Paste Special' in Microsoft Office
• Cannot open online help
• Pasting images into Word
• Text capture does not work
• Updating to the latest version
• What is PNG?
• Version 3 not running in Windows 98
• Advantages over Print Screen key

Q. How do I update to the latest version of Solid Capture?

A.You can simply go to our Download page to update to the latest version. Click the link and follow the installation instructions.

Once you have registered the product, you do not need to enter the unlock code again. The unlock code from your previous version will be automatically entered.