Desktop Products:

Process Automation:

Software Development:

Solid Capture

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• Can't find unlock code
• Unlock code doesn't work
• Cannot download product
• Change in contact information
• How to order a USB
• How a USB is shipped
• How to reach support
• Information needed by support
• Upgrade policy
• What's included in my product license
• Product return policy
• When tax is required
• Don't have administrative privileges to install software
• Export compliance information
• Windows Vista Support
• Cannot capture text
• Capturing multiple windows or tiered menus
• Capturing pop-up menus or tooltips
• Save options don't work with color capture
• Editing a capture
• 'Paste Special' in Microsoft Office
• Cannot open online help
• Pasting images into Word
• Text capture does not work
• Updating to the latest version
• What is PNG?
• Version 3 not running in Windows 98
• Advantages over Print Screen key

Q.Why doesn't text capture work for me?

A. In order to use text capture, Microsoft Office 2003 or later must be installed on your computer. Components of this software are required in order to make text capture work. If you have Office 2003 installed and are experiencing problems with text capture, please us your support information.