We provide fast email support to get your technical questions answered.
( for Mac product)
We offer unlimited complimentary e-mail support to all registered customers using current versions of our products.
You can easily send us an e-mail about a problem from within the product. Click the Help button, then Technical Support. An automatic message with diagnostic information will display. You can then click e-mail to open your e-mail client and send the message.
If you are having difficulty converting a file, please attach the file to your message. This information will help us resolve your issue quickly.
By Regular Mail
|Solid Documents Ltd.|
215 Akersten Street
P. O. Box 5140
Port Nelson, Nelson 7043
Look through our frequently asked questions to find an answer to your question.
View detailed help for Solid Capture.
Tips & Tricks
Get ideas on how to use Solid Capture.
View our license agreement.
CD Shipping Options
Find out about our backup CD shipping options.
How you unlock your new software. What to do if you have lost your unlock code.
Can I upgrade to the latest release?
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Please read about our 90-day money-back guarantee.
Our commitment to privacy.