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Solid Converter

PDF 파일을 매우 쉽게 편집할 수 있는 Word 문서, 나 Excel 파일로 변환합니다!

• Can't find unlock code
• Unlock code doesn't work
• Cannot download product
• Change in contact information
• How to order a USB
• How a USB is shipped
• How to reach support
• Information needed by support
• Upgrade policy
• What's included in my product license
• Product return policy
• When tax is required
• Don't have administrative privileges to install software
• Export compliance information
• Differences between conversion methods (reconstruction modes)
• Do I need Adobe Acrobat or Adobe Reader?
• Is my PDF file changed during conversion?
• Headers and footers
• Password-protected files
• Scanned document, "no text" warning, or document displays only images
• Want to reinstall v5
• What are PDF Files?
• What is Adobe (Acrobat) Reader?
• Can I convert a document from Word to PDF?

Q. When I email customer support, what information do you need from me?

A. If you are having trouble send us a copy of the support information page. You can forward this information to us by accessing Solid Documents via the Windows Start Programs menu, selecting Solid Converter, and then clicking Support Info (or Services and Support). When that dialog opens click the Support tab, then click the Email button to send us the support information.

It is also helpful if you can send us a screenshot of your error, any relevant files (original and converted), and a detailed description. This information is necessary for us to offer you the quickest turnaround on support. (Please be aware that without this information we might not be able to answer your question fully.)