Desktop Products:

Process Automation:

Software Development:

Solid Capture

Screen Capture - Create Screenshots and Share Images

• Can't find unlock code
• Unlock code doesn't work
• Cannot download product
• Change in contact information
• How to order a USB
• How a USB is shipped
• How to reach support
• Information needed by support
• Upgrade policy
• What's included in my product license
• Product return policy
• When tax is required
• Don't have administrative privileges to install software
• Export compliance information
• Windows Vista Support
• Cannot capture text
• Capturing multiple windows or tiered menus
• Capturing pop-up menus or tooltips
• Save options don't work with color capture
• Editing a capture
• 'Paste Special' in Microsoft Office
• Cannot open online help
• Pasting images into Word
• Text capture does not work
• Updating to the latest version
• What is PNG?
• Version 3 not running in Windows 98
• Advantages over Print Screen key

Q. What is PNG?

A. PNG is a relatively new graphics file format featuring many benefits that other Web graphics formats (such as GIF and JPG) don't have. It is a lossless format (like GIF or BMP), but unlike the 256 color limitation of GIF it supports an unlimited range of colors like JPEG (a "lossy" format). Compression ratios are as impressive as GIF for images of UI elements that contain large areas of solid color.

PNG is now widely accepted on the Web. For example, it has been supported natively by both Internet Explorer and Netscape since late 1997. (PNGs with transparency have only been supported more recently).

For more information, see: http://www.w3.org/Graphics/PNG/